Return & Cancellation Policy

1. Training & Coaching Services

Clients must provide at least 24 hours’ notice to cancel or reschedule a personal training or nutrition coaching session.
Cancellations made with less than 24 hours’ notice will be charged in full, except in cases of emergency.
If a client is more than 15 minutes late for a session without prior notice, it will be considered a missed session and will be charged accordingly.
Subscription-based coaching services (e.g., monthly coaching plans) are non-refundable but can be paused or transferred to a later date with at least 7 days’ notice before the next billing cycle.

All coaching and training services are non-refundable once the service has commenced.
If a client wishes to cancel a prepaid package or membership, refunds may be granted at the sole discretion of the company, minus any sessions already used at their standard rate.
Refunds are not provided for dissatisfaction with results, as client progress depends on adherence to the program.

Returns are accepted within 30 days of the purchase date for unopened and unused products.
Opened or used products are not eligible for returns due to health and safety regulations.
Products must be in their original packaging and include all seals, labels, and inserts.

Perishable goods, including powders, capsules, and liquid supplements, that have been opened.
Digital products, including ebooks, workout plans, and online programs.
Items purchased during promotional sales or with discount codes are final sale and non-refundable.

To initiate a return, customers must contact us with their order number and reason for return.
If approved, customers will receive return instructions and must cover the shipping costs unless the return is due to an error on our part.
Refunds will be issued to the original payment method within 7–10 business days after receiving and inspecting the returned product.

Orders for supplements and fitness products can be canceled within 24 hours of placing the order for a full refund.
Once an order has been shipped, it can no longer be canceled, but may be eligible for return under our Return Policy.
Subscription-based services (e.g., monthly supplement subscriptions) require at least 7 days’ notice before the next billing cycle for cancellation.

If a product arrives damaged, defective, or incorrect, customers must contact us within 7 days of delivery with photos of the issue.
We will either replace the item at no additional cost or issue a full refund.
Claims made after the 7-day period may not be eligible for replacement or refund.

For any questions or to initiate a return, please reach out to our support team.